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Western Digital Corporation manufactures a large portion of the world’s hard disk drives and is a veteran of the electronics business, with a number of innovations to its name stretching back over nearly 30 years.
In recent times The California based company has broken ground in the storage industry with a number of innovations. In 2001, a series of ATA hard disk drives (called Special Edition) with an 8MB cache buffer were released at a time when most hard drives ran with only a maximum 2MB of buffer. Then, in 2003, they launched the world’s first 10,000RPM Serial ATA hard disk drive, The Raptor, a 36 GB unit with an access time of less than 6ms – followed soon after by a quieter 74GB version.
One might assume that Western Digital favoured the units’ reliability, because, in 2004, they extended the “Raptor” drives’ warranty to five years placing them firmly in the value server storage market. This long warranty presents an interesting contrast to Western Digital’s recent policy of shorter warranty periods from as little as one year – albeit with an option buy an extended version.
Western Digital Go Mobile
In 2005, Western Digital entered the notebook space with the Scorpio series of mobile hard disk drives, available from 40GB to 120GB and in either IDE or SATA format. This signaled Western Digital’s rather late entry into the notebook hard drive market. These drives are still quite young and will only be found in relatively new notebooks. To date we haven’t seen any specific problems with the Scorpio drives other than what is considered typical; i.e., the drive is not recognised on boot or it will make a constant ticking noise. You may also find the drive is visible but performance slows or the drive makes a ticking sound before it crashes completely.
Common Symptoms of Western Digital Hard Drive Failure
- Failure of the Read / Write head causes the drive to crash.
- The drives S.M.A.R.T. system becomes corrupt causing the drive to fail.
- Track directory failure – The disk cannot recall the positioning of the data tracks and is unable to access the data on the drive.
Western Digital drives have a tendency to sustain damage to the firmware zone creating a block to the data within, requiring expert attention for a safe recovery.
Typically, when the system is booting up, it will hang for a few seconds while the BIOS tries to find the volume. Even though the hard disk may or may not be recognised correctly (if at all) the drive’s performance will slow dramatically before it fails altogether.
We’ve also found that some Western Digital drives suffer from weak construction – especially the AB and EB series. The 20GB AB and EB series tend to suffer servo problems and the AC1XXX, AC2XXX and AC3XXX series are staring to exhibit severe head crashes.
Whatever symptom you recognize with your Western Digital hard disk drive, it is imperative, once you discover any unusual behavior in the unit, that you stop using the drive immediately and contact us for advice and diagnosis
We support data recovery on all models of Seagate Hard Disk Drives as follows:
MODELS
Caviar, Expert, Enterprise, Passport, Performer, Protègè, Piranha, Raptor, Spartan, Scorpio, Vantage
| ATA RAID | ||
| WD1600SB WD2500SB |
WD3200SB WD2500SD |
WD3200SD |
| IDE / 3.5″ PC DRIVE | ||
| 100AB00BPA1 100BB75CLB0 100EB00BHF0 100EB00CSF0 10100RTL 102AA 1200JB00DUA3 13000RTL 153BA00AGA0 18000RTL 1800BB00DAA0 200AB00BVA0 200BB00AUA1 200BB32CXA0 200BB60BNA1 200BB60CJA0 200BB60CVB0 200EB00CPF0 200EB11BHF0 200EB32CSF0 20400RTL 205AA 205BA00AGA0 2100000H 2160060H 25GBIDEWD215 25GBIDEWD225 307AA 32GBUDEWD232 36L8811 400AB00CMB0 400BB00DKA0 400BB60DGA0 400EB00CPF0 400EB11CPF0 400JB00ENA0 5MBIDEWD 6400RTL 64AA00AAA4 64AA00ANA0 64AA32AAA4 64GBIDEWD264 65GFU 7496P 75AA00BAA0 75AA 75DA2 75H7497 76H5822 8038C 8400RTL 84AA00AFA0 91024D4 AC1100007H AC1100018H AC11200-00LA AC1120000LA AC1120007LA AC1120032LA AC11200 AC1210000LC AC121000F AC1210032LC AC12100 AC1210 AC12500 AC1320000RN AC1320000RNN1 AC1320023RN AC13200 AC1420030RT AC1420034RT AC14200 AC1430000RT AC1430000RTT2 AC14300 AC2100000H AC2100018H AC2100032H AC210200 AC2120000H AC2120023H AC2120032H AC21200 AC2160000H AC2160032H AC21600 AC2200000LA AC2200032LA AC22000 AC2200 AC2210000H AC2210032H AC2210060H AC22400 AC2250000LA AC2250000LB AC2250060LA AC22500 AC23200-60LC AC2320000LB AC2320000LC AC2320000LCCA AC2320060LC AC2320071LC AC2320075LC AC23200 AC24200 AC2430000LC4 AC2430000LC AC2430000LK AC2430000RN AC24300 AC25100 AC26200 AC263532F AC2640000RN AC2640000RT AC2640023RN AC2640060RT AC2640060RTT3 AC2640075RN AC2640075RT AC26400 AC28032M AC28200 AC2840000RTT2 AC2840032RT AC28400 AC285000F AC285023F AC2850 AC29100 AC29100RTL AC307AA AC310000 AC31010000RNN1 AC310100 AC31020000RT AC310200 AC3120032F AC313000 AC31300 AC313600 AC315300 AC3160000H AC32100 AC32500 AC3310000H AC3310032H AC33100 AC3320000LA AC33200 AC34000 AC34200 AC3430000LB AC34300 AC3510000LB AC35100 AC3640000LC AC3640032LC AC36400 AC38400 AC418000 AC420400 AC42AA |
AC43AA ACC2200000LA DSWD1200BB DSWD1600BB DSWD1600JB DSWD600BB WD1000AB20PK WD1000AB WD1000BB00CCB0 WD1000BB WD1000BBRTL WD1000JB WD1000JBRTL WD100 WD100AA WD100AB00BPA1 WD100AB WD100BA WD100BB00CLB0 WD100BB60BNA1 WD100BB75CLB0 WD100BB WD100EB00BHF0 WD100EB00CSF0 WD100EB WD101AA WD102AA00AAA4 WD102AA00ANA0 WD102AA WD102BA WD102BARTL WD102BB WD102EB WD10GIG WD1200AB WD1200BB20PK WD1200BB WD1200BBRTL WD1200JB20PK WD1200JB WD1200JBRTL WD1200JD20PK WD135AA WD135BA WD135BB WD136AA-00ANA0 WD136AA WD136BA-00AGA0 WD136BA00AGA0 WD136BA WD136BARTL WD136BB WD150AA WD150AB00BVA0 WD150AB WD150BB60AUA1 WD150BB WD150EB00BH WD153AA WD153BA00AGA0 WD153BA WD153BARTL WD153BB WD153DA WD1600AB WD1600BB20PK WD1600BB WD1600JB20PK WD1600JB WD1600JBRT WD1600JBRTL WD170AA WD172AA WD1800BB20PK WD1800BB WD1800JB WD1800JBRTL WD180ABRTL WD181AA WD2000B002 WD2000BB20PK WD2000BB WD2000BBRTL WD2000JB20PK WD2000JB WD2000JBRTL WD200 WD200AA WD200AARTL WD200AB00BVA0 WD200AB00CDB0 WD200AB WD200ABRTL WD200BA60AGA0 WD200BA WD200BB00AUA1 WD200BB00CFC0 WD200BB00DEA0 WD200BB20PK WD200BB32CXA0 WD200BB60BNA1 WD200BB60CVB0 WD200BB75AUA1 WD200BB WD200BBRTL WD200EB00CPF0 WD200EB00CSF0 WD200EB20PK WD200EB32CSF0 WD200EB WD200JB WD204AA WD204BA75AGA0 WD204BA WD204BB WD204EB WD205AA00AAA4 WD205AA00ANA0 WD205AA00BAA0 WD205AA32BAA0 WD205AA WD205BA00AGA0 WD205BA WD205BARTL WD205BB WD226AA WD24300 WD2500BB WD2500JB20PK WD2500JB WD2500JD20PK WD2500LB WD2500PD WD25AA WD26400 WD272AA00AFA0 WD272AA WD273BA00AK WD273BA00AKA1 WD273BA WD300AA WD300AB WD300ABRTL WD300BB00AUA1 WD300BB20PK WD300BB60CUB0 WD300BB WD300BBRTL WD300EB WD3000JB WD3000JD WD307AA00ANA0 WD307AA00BA0 WD307AA00BAA0 WD307AA32BAA0 WD307AA WD307AARTL WD3200JB WD360GD20PK WD360GD WD362A WD400AB00CMB0 WD400AB20PK WD400AB WD400ABRTL WD400B005 |
WD400BB-00DKA0 WD400BB20PK WD400BB WD400BBRTL WD400EB00CPF0 WD400EB11CPF0 WD400EB20PK WD400EB WD400JB20PK WD400JB WD43AA00AFA0 WD43AA WD450AA WD51AA WD600AB32CBA1 WD600AB WD600ABRTL WD600BB20PK WD600BB WD600BBRTL WD600EB WD600JB20PK WD600JB WD64AA00AA WD64AA00AAA1 WD64AA00AAA4 WD64AA32AAA4 WD64AA6 WD64AA WD68AARTL WD68BA WD75AA00BAA0 WD75AA75BA WD75AA WD75DA00AWA1 WD75DA WD800AB WD800ABRTL WD800B005 WD800B00 WD800BB20PK WD800BB WD800BBRTL WD800EB WD800JB20PK WD800JBETA0 WD800JBRTL WD82AA WD84AA00AAA4 WD84AA00AFA0 WD84AA00AMT2 WD84AA WD84EB WD91AA WD93024A WD93024X WD93028X WD93044A WD93048X WD95024A WD95044A WDA2540 WDAC1100000H WDAC11000 WDAC1100 WDAC11200 WDAC11600 WDAC117000F WDAC11700 WDAC1170 WDAC12100 WDAC1210 WDAC12500 WDAC1270 WDAC13200 WDAC1365 WDAC14000 WDAC140 WDAC14200 WDAC142500F WDAC1425 WDAC14300 WDAC1540 WDAC1635 WDAC1850 WDAC2100000H WDAC21000 WDAC2100 WDAC210AT WDAC2120000H WDAC212000N WDAC21200 WDAC212032M WDAC2120 WDAC2160000H WDAC2160032H WDAC21600 WDAC2170 WDAC2170A WDAC22000 WDAC2200 WDAC2210000H WDAC22100 WDAC22400 WDAC225000F WDAC22500 WDAC225032F WDAC2250 WDAC23200 WDAC234000H WDAC23400 WDAC234021H WDAC234032H WDAC2340 WDAC242000H WDAC242006 WDAC24200 WDAC2420 WDAC2425 WDAC24300 WDAC254000F WDAC254000H WDAC25400 WDAC254032H WDAC2540 WDAC260 WDAC263500F WDAC263532F WDAC2635 WDAC26400 WDAC270000H WDAC2700 WDAC28000S WDAC28032S WDAC280 WDAC28400 WDAC285000F WDAC285032H WDAC285071H WDAC2850 WDAC3100000H WDAC31000 WDAC310100 WDAC310200 WDAC31200 WDAC313000 WDAC31300 WDAC31600 WDAC32100 WDAC3250000H WDAC32500 WDAC33100 WDAC33200 WDAC34000 WDAC34300 WDAC35100 WDAC36400 WDAC37100 WDAC38400 WDAP420000 WDAP4200 WDCXAL2540 WDE21706008A4 WDE43600007A5 WDE43600007B2 WDXC2000BBRNN |
| MOBILE / LAPTOP / NOTEBOOK / 2.5″ DRIVE | ||
| WD1000UE WD1200UE WD400UE |
WD400VE WD600UE WD600VE |
WD800UE WD800VE |
| 2.5″ & 3.5″ EXTERNAL MOBILE USB & FIREWIRE | ||
| WD100A001 WD1200B002 WD1200B002RNN WD1200B005 WD1200B005RNX WD1200B05RNN WD2000B002 WD2000B02RNN WD2000BBRNN WD200A001 WD2500B007RNN WD300A001 WD300A001RNN WD400B005 WD400B008 WD400B05RNN WD450A001 WD600A001 WD600A001RNN WD800B002 WD800B002RNN WD800B005 WD800B005RNN WD800B05RNN WDAD002 WDAD003 WDG1U1600 |
WDG1U2500 WDG1U3200 WDSC50RCW WDXB1200BB WDXB1200JB WDXB1600JB WDXB2000JB WDXB2500JB WDXB3200JB WDXC1200B006RNN WDXC1200BB WDXC1200BBRNN WDXC1200JB WDXC1200JBRNN WDXC2000B006RNN WDXC2000BB WDXC2500JB WDXC2500JBRNN WDXE2500JB WDXE3200JB WDXF1600JB WDXF2000JB WDXF2500JB WDXF3200JB WDXML1200UE WDXML400UE |
WDXML600UE WDXML800UE WDXU1200BB WDXU1200BBRNN WDXU1200BRNE WDXU1600BB WDXU1600BRNE WDXU800B05RNE WDXU800BB WDXU800BBRNE WDXU800BBRNN WDXUB1200JB WDXUB1600JB WDXUB2000JB WDXUB2500JB WDXUB800BB WDXUB800JB WDXUL1200 WDXUL1200BB WDXUL1600 WDXUL1600BB WDXUL2000 WDXUL2000BB WDXUL2500BB WDXUL800 WDXUL800BB |
| SERIAL ATA / SATA / SERVER / RAID / NAS / SAN | ||
| WD1200JD WD1200JS WD1500ADFD WD1500AFD WD1500AHFD WD1600JD WD1600JS WD2000JD WD2000JS |
WD2500JD WD2500JS WD2500KS WD2500YD WD3200JB WD3200JD WD3200JS WD3200KS WD360GD |
WD360GD-20PK WD4000KD WD4000YR WD400BD WD400JD WD5000KS WD740GD WD800JD |
| SATA + PATA | ||
| WD1200SB | WD1200SD | WD1600SD |
| SCSI / SERVER / RAID / NAS / SAN | ||
| 10709 17335 2627R 95F7189 9631C DSP3107L E183000048 E183000049 E18300AV0038 E18300AV0039 E45500003 E45500007 E45500008 E45500024 E45500025 E45500030 E45500034 E4550AV0030 E4550AV0034 E91000003 E91000007 E91000008 E91000016 E91000017 E91000024 E91000025 E9100AV0017 E9100AV0030 E9100AV0034 E9180AV0038 E9180AV0039 P4200R ST32171W ST39173LC WD183F WD183FH00AS WD183FN00AS WD91F WD91FG00AS WDE18300 WDE18300-0038 |
WDE18300-0042 WDE18300-0048 WDE18300-0049 WDE18300-1848 WDE18300-1849 WDE18300-1849A2 WDE18300-6029 WDE18300-AV0038 WDE18300-AV0039 WDE18310 WDE18310 WDE18310-0040 WDE18310-0042 WDE18310-0050 WDE18310-0051 WDE18310-0052 WDE18310-0053 WDE18310-9040 WDE18310-9040A2 WDE18310-AV0041 WDE18310-AV0043 WDE2170 WDE2170 WDE21700003 WDE21700003A7 WDE21700007 WDE21700008 WDE21701808 WDE21702308 WDE21706008 WDE21706008A4 WDE21708307 WDE2170UWC WDE4360 WDE43600003 WDE43600007 WDE43600008 WDE43600308 WDE436006 WDE43601808A3 WDE43606001 |
WDE43606001D0 WDE43606005A4 WDE43606008 WDE43608307 WDE4510UW90 WDE4550 WDE45500003 WDE45506005 WDE4550LW WDE9100 WDE9100 WDE9100-00024 WDE9100-0003 WDE9100-0007 WDE9100-0008 WDE9100-0008A3 WDE9100-0008A6 WDE9100-1808A4 WDE9100-AV0016 WDE9100-AV0017 WDE9100-AV0017A1 WDE9100-AV0030 WDE9100-AV0034 WDE9100-AVUW WDE9100U2 WDE9150 WDE9150-0040 WDE9150-0042 WDE9150-0050 WDE9150-0051 WDE9150-0052 WDE9150-0053 WDE9150-AV0041 WDE9150-AV0043 WDE9180 WDE9180-0048 WDE9180-0049 WDE9180-0049A3 WDE9180-AV0038 WDE9180-AV0039 |
| KITS | ||
| WD2000BBRTL WD1200BBRTL WD1000JBRTL WD1000BBRTL WD800BBRTL WD800ABRTL WD600BBRTL WD600ABRTL |
WD400ABRTL WD307AARTL WD205BARTL WD300BBRTL WD300ABRTL WD200BBRTL WD200ABRTL |
WD200AARTL WD180ABRTL WD153BARTL WD136BARTL WD102BARTL AC29100RTL WD68AARTL |
| ESDI | ||
| 6160017101 WD1007AW |
WD1007AW-AHF002X1 WD1007AW-AHF301X3 |
WD1007AW-AHF301X4 |
| FHT RLL ST506 | ||
| WD584R | ||
| HHT ATA4 ULTRA | ||
| AC35100 | ||
| HHT ATA66 ULTRA | ||
| AC29100 | ||
| HHT IDE AT | ||
| AP4200 HD210 HD85 WD93024A WD93024X WD93028A WD93028AD WD93028X WD93034X |
WD93038X WD93044A WD93044X WD93048A WD93048AD WD93048X WD95024A WD95024X WD95028A |
WD95028AD WD95028X WD95034X WD95038X WD95044A WD95044X WD95048A WD95048AD WD95048X |
| HHT MFM ST506 | ||
| WD262 | WD362 | |
| HHT RLL ST506 | ||
| WD344R WD382R WD383R |
WD384R WD544R WD562R |
WD582R WD583R |
| HHT SCSI2 SE | ||
| SC8320 | SC8400 | SP4200 |
| HHT SCSI2 FAST | ||
| SP4200F | ||
| HH | ||
| WD4200 WDAC11200 WDAC11600 WDAC1170 WDAC1210 |
WDAC21000 WDAC21200 WDAC22000 WDAC2340 WDAC2420 |
WDAC2540 WDAC31600 WDAC33100 WDAC36400 |
| IDE HH | ||
| WD280 | ||
| MFM | ||
| WD1004AW-X1 | WD1006SW-AH | |
| OEM | ||
| DSWD1200BB DSWD1600BB |
DSWD1600JB | DSWD600BB |
| SL ATA ENH. | ||
| AC11000 | ||
| SL ATA3 ENH. | ||
| 10100RTL AC21700 |
AC310100 AC34200 |
AC38400 |
| SL ATA2 FAST | ||
| AC1270 AC1365 AC1425 AC21000 |
AC2540 AC2700 AC31000 |
AC31200 AC32100 AC32500 |
| SL ATA3 ULTRA | ||
| AC11700 AC22100-40LA |
AC24000 | AC25100 |
| SL ATA4 | ||
| AC22000 | ||
| SL ATA66 ULTRA | ||
| 13000RTL 20400RTL 6400RTL |
8400RTL AC210200 AC313000 |
AC315300 AC420400 |
| SL EIDE | ||
| AC11200 | AC11600 | |
| SL IDE AT | ||
| AC1170 AC1210 AC140 AC160 |
AC2170 AC2200 AC2250 |
AC2340 AC2420 AC280 |
| SL IDE ENH. | ||
| AC313500 | AC313600 | |
| SL SCSI ULTRA 2 | ||
| DE9180-0048 WDE9180-0049 |
WDE9180-AV0038 | WDE9180-AV0039 |
| SL UL2 W | ||
| WDE4550-0024 | ||
| SSL IDE AT | ||
| AB130 | AB140 | |
| ST506 MFM | ||
| WD 262 | WD 362 | |
| ST506 RLL | ||
| WD 344R WD 382R WD 383R |
WD 384R WD 544R WD 582R |
WD 583R WD 584R |
| PATA CACHE | ||
| HDWD1200BB HDWD1200JB HDWD1600BB HDWD1600JB HDWD2000JB |
HDWD2500JB HDWD2500SB HDWD3000JB HDWD3200JB HDWD3200SB |
HDWD400BB HDWD400JB HDWD800BB HDWD800JB |
| SATA CAHCE | ||
| HDWD1200JS HDWD1500ADFD HDWD1500AHFD HDWD1600JS HDWD2000JS HDWD2500JS HDWD2500KS HDWD2500YD |
HDWD2500YS HDWD3000JS HDWD3200JS HDWD3200KS HDWD3200YS HDWD400JD HDWD4000KD HDWD4000KS |
HDWD4000YR HDWD4000YS HDWD5000KS HDWD5000YS HDWD740ADFD HDWD740GD HDWD800JD |
| EXTERNAL CACHE | ||
| HDWDG1U800E HDWDG1U1600E HDWDG1U2500E HDWDG1U3200E HDWDG1U4000E |
HDWDG1U5000E HDWDXE2500JB HDWDXE2500JBE HDWDXE3200JB HDWDXE3200JBE |
HDWDXE5000KSE HDWDXML1200UE HDWDXML600UE HDWDXML800UE |
| USB CACHE | ||
| HDWDG1U1600 HDWDG1U2500 |
HDWDG1U3200 HDWDG1U4000 |
HDWDG1U5000 HDWDG1U800 |
| DUAL-OPTION CACHE | ||
| HDWDXF1600JB | HDWDXF2500JB | HDWDXF3200JB |
| 2.5″ CACHE | ||
| HDWD400UE HDWD600UE HDWD800UE HDWD800VE |
HDWD1000UE HDWD1000VE HDWD1200UE |
HDWD1200VE HDWD600VE HDWD800VE |
| PASSPORT DRIVES | ||
| HDWDXML1200UETE HDWDXML600UETE |
HDWDXML800UETE | HDWDXMM60WPE |